Legal Documents

EA99's Privacy Policy — Your Data Is Our Responsibility

This Privacy Policy clearly explains how your personal data is collected, stored, and protected on the EA99 platform. We believe protecting your data means protecting your trust.

Last Updated: January 1, 2026
On this page
  • What Information We Collect
  • How Your Data Is Used
  • Cookie Policy
  • Data Sharing Policy
  • Your Rights
  • Data Protection Practices

We protect your privacy — six ways we do it

EA99's privacy policy is more than words on paper — we protect your data at every level.

SSL Encryption

Every transaction and data transfer is secured with 256-bit SSL encryption, making it impossible for hackers or third parties to access your information.

No Sale of Data

EA99 never sells your personal data to third parties. Your name, phone number, and email will never be passed to advertisers — that's our commitment to you.

KYC Security

National ID and other KYC documents are stored on secure, encrypted servers. Only authorized personnel may access this information when necessary.

Cookie Controls

We are transparent about our use of cookies in accordance with our Privacy Policy. You can manage your cookie preferences at any time through your browser settings.

Secure Data Storage

All your data is stored in internationally certified data centers. Regular backups and security audits ensure your data remains protected at all times.

You're in full control

You can view, update, or request deletion of your data at any time. EA99 keeps ownership of your data with you.

Overview

EA99 is an international online Sports Betting platform. We place the highest importance on the privacy of our users. This Privacy Policy explains what data we collect, why we collect it, how we keep it secure, and what rights you have. This policy applies to the EA99 website, mobile app, and all associated services. By using the platform, you are considered to have agreed to this Privacy Policy.

1
What Information We Collect

EA99 may collect your information in various ways while you use the platform. Details are outlined below:

Information provided at registration:

  • Full Name & Date of Birth
  • Mobile number and email address
  • Residential Address
  • Preferred payment method (bKash, Nagad, Rocket)
  • Login credentials (password stored in encrypted form)

Data collected during KYC verification:

  • Photo of national ID or passport
  • Live selfie or photo (for identity verification)
  • Bank or mobile banking statement (if required)

Data collected automatically:

  • IP address and device information
  • Browser Type & Operating System
  • Time spent on the platform and pages visited
  • Betting history and transaction records
  • Login Time & Location
What We Do Not Collect

EA99 never collects your bank card number, CVV, or banking PIN. All transactions are processed through a payment gateway, and that information never reaches EA99's servers directly.

Data Type Collection Methods Required?
Full name and date of birthRegistration FormYes
Mobile NumberRegistration FormYes
National IDKYC VerificationYes, for withdrawals
IP AddressAutomaticYes (for security purposes)
Betting HistoryAutomaticYes
Device InformationAutomaticYes
2
How Your Information Is Used

EA99 collects your information only for specific, legitimate purposes. We never misuse your data. Details are outlined below:

  • Account Management: Your information is used to create, verify, and maintain your account.
  • Payment Processing: To process deposits and withdrawals and verify transactions.
  • Security Verification: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To help resolve your issues and handle complaints.
  • Bonuses & Promotions: To send you relevant offers based on your preferences.
  • Legal Obligations: To comply with applicable laws and regulations, and to report to regulatory authorities.
  • Service Improvement: Used for analytics to improve your platform experience.
Marketing Communications

EA99 may send you promotional SMS or emails. You can opt out of these communications at any time. However, important service-related messages (transaction confirmations, security alerts) will always be sent.

3
Cookie Policy

EA99's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help personalize and streamline your experience.

Types of cookies we use:

  • Essential Cookies: To maintain your login session and ensure platform security. These cannot be disabled.
  • Performance Cookies: Used to monitor page load times, detect errors, and track service quality.
  • Functionality Cookies: To remember your language preference and theme settings.
  • Analytics Cookies: For internal analytics to understand which pages are most frequently used.
Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

4
Data Sharing Policy

EA99 never sells your personal data to third parties. However, limited information may be shared in certain specific circumstances:

  • Payment Processor: Information required to process transactions via bKash, Nagad, and Rocket.
  • Identity Verification Service: Authorized third parties to complete the KYC process.
  • Legal Authorities: When required by court order, government investigation, or regulatory authority request.
  • Company Restructuring: In the event of a business merger or acquisition — you will be notified in advance.

Before sharing any data with third parties, EA99 verifies that their data protection standards align with ours. Any information shared with third parties is strictly limited to its intended purpose.

International Data Transfers

In some cases, your data may be processed on servers located in other countries. EA99 ensures all such transfers comply with international data protection standards.

5
Data Retention Period

EA99 does not retain your data longer than necessary. A separate retention period is defined for each type of information:

Data Type Retention Period Reason
Account Information5 years after account closureLegal Obligations
Transaction Records7 yearsFinancial Regulatory Requirements
KYC Documents5 years after account closureIdentity Verification History
Betting History3 yearsDispute Resolution
Customer Support Contact2 YearsQuality Control
Cookies & Log Data90 DaysSecurity Analytics

Once the retention period ends, EA99 securely deletes or anonymizes your data.

6
Your Rights

Under EA99's Privacy Policy, you have the following rights over your own data:

Right to Access
You have the right to know what personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that processing of your data be restricted in certain circumstances.
Data Portability
You may request a copy of your information in a readable, portable format.
Right to Object
You may opt out of your data being used for marketing purposes.
How to Exercise Your Rights

To exercise any of your rights support@ea99.wsto email us or reach out via live chat. EA99 will respond to your request within 30 business days. Requests will be processed after identity verification.

7
Children's Privacy

EA99 is an 18+ platform. We do not knowingly collect data from anyone under 18. Age is verified at registration and confirmed through the KYC process.

If we discover that anyone under the age of 18 has created an account, that account will be immediately closed and all associated data will be deleted.

A Note for Parents

If your child has unknowingly created an account on EA99, please contact our support@ea99.wsto reach us. We'll take action promptly.

8
Security Measures

EA99 uses industry-leading security technology to protect your data. Our security infrastructure includes:

  • 256-bit SSL Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Data Backup: Automated daily backups to secure servers.
  • Staff Training: A regularly trained team dedicated to data protection.
  • Access Controls: Only authorized personnel can access the information they need.

That said, no one can guarantee 100% security on the internet. In the event of a data breach, EA99 will notify affected users as quickly as legally required and take all necessary steps.

How You Can Help

Keep your account password strong and never share it with anyone. If you log in from an unfamiliar device, change your password afterwards. Report any suspicious activity to us immediately.

9
Privacy Policy Updates

EA99 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will:

  • We'll send a notification to your registered email.
  • You'll see a notification when you log in to the platform.
  • You may be asked to agree to new terms if required.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

10
Contact Us

Contact us for any questions, concerns, or requests regarding this Privacy Policy:

  • Email: support@ea99.ws
  • Live Chat: Click the chat button in the bottom right corner of the website.
  • Support Hours: 24 hours a day, 7 days a week.

EA99 will respond to privacy-related complaints within 30 business days. If a matter requires more time, you will be informed in advance.

For more information, visit our FAQ page or Terms & Conditions Read.

Read our Privacy Policy? Now join EA99 with confidence.

Your data is protected, your privacy is guaranteed — register with EA99 today and enjoy the best Sports Betting experience in Bangladesh.

SSL
Encryption
24/7
Support
0%
Sale of Data
18+
Age Restriction
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