Legal Documents

EA99's Terms & Conditions — Learn More

Please read these Terms & Conditions carefully before using the EA99 platform. Our policies on account registration, betting, payments, and bonuses are all clearly set out here.

Last Updated: 1 January 2026
On This Page
  • Account Registration Requirements
  • Betting Rules
  • Bonus & Promotion Terms
  • Deposit & Withdrawal Policy
  • Account Closure Policy
  • Responsible Gaming Policy

Key Highlights of EA99's Terms

Our Terms & Conditions are simple, transparent, and apply equally to everyone — these six points are the most important.

Age Verification Required

You must be at least 18 years old to register an account with EA99. Accounts that cannot be verified will be suspended or closed. This is a legal requirement and part of our commitment to responsible gaming.

One Account Per Person

Each individual may register only one account. Creating multiple accounts is a direct violation of EA99's Terms & Conditions and will result in all accounts being terminated and balances forfeited.

Transparent Payment Process

Deposits and withdrawals are processed via bKash, Nagad, and Rocket. All transaction records are stored. KYC verification is mandatory before withdrawals.

Clear Bonus Terms

Each bonus has its own wagering requirements, validity period, and usage rules. Please read the terms carefully before claiming any bonus.

Data Protection Guaranteed

EA99 uses the highest level of encryption. Users' personal data is never sold or shared with third parties. Our privacy policy is strictly upheld.

Simple Dispute Resolution

EA99 is committed to resolving any betting disputes or transaction-related complaints within 72 hours. Our support team operates 24/7.

Quick Summary
Subject About EA99 Approved?
Registration Under 18 Strictly prohibited — age verification is mandatory No
Multiple Accounts Strictly prohibited — all accounts will be closed No
Deposit via bKash/Nagad Fully supported, instant processing Yes
Bonus Withdrawal Withdrawals available after wagering requirements are met Subject to Terms
Bet Cancellation Cannot Be Cancelled After Confirmation No
Self-Exclusion Apply at any time Yes
1
General Terms & Conditions

By accessing the EA99 platform, creating an account, or using any of our services, you are deemed to have agreed to these Terms & Conditions. EA99 reserves the right to suspend or terminate your account at any time for non-compliance.

EA99 is an international online betting and gaming platform serving users in Bangladesh and beyond. Use of the platform is at your own risk, and compliance with the local laws of your country is your sole responsibility.

Important Notice

These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the Bengali version shall be considered authoritative.

EA99 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

2
Account Registration & Eligibility

To open an account with EA99, the following conditions must be met:

  • Minimum Age 18 Years is required.
  • Each individual Only one can open an account.
  • All information provided at registration must be accurate and truthful.
  • Using a false name, address, or phone number is strictly prohibited.
  • EA99 reserves the right to request identity verification (KYC) at any time.
Warning

Any account opened using someone else's identity or false information will be terminated and all balances forfeited. No appeals will be entertained.

After registration, EA99 may request additional information or documents at any time. Failure to respond to such a request will result in the account being temporarily suspended.

It is the user's sole responsibility to keep their account password and login credentials confidential. EA99 will not be held liable for any unauthorized access resulting from a third party using your account.

3
Betting Rules

The following rules apply when placing sports bets on EA99:

  • Once a bet is confirmed, it can no longer be Cannot be cancelled or modified.
  • Each bet has a minimum and maximum amount — these limits vary by sport and market.
  • Odds in live betting can change at any moment.
  • If a bet is cancelled due to a technical issue, EA99 will refund the full stake.
  • If a match is cancelled or abandoned, the stake for that bet will be refunded.

Separate betting rules may apply for cricket, football, tennis, and other sports. Sport-specific rules Sports can be found on the dedicated page.

cricket Betting — Special Note

EA99 offers special odds and markets for BPL, ICC tournaments, and Bangladesh national team matches. Separate maximum bet limits may apply for these fixtures.

EA99 reserves the right to investigate any suspicious betting patterns and withhold payments. Accounts found to be involved in match fixing or any other fraudulent activity will be permanently banned.

4
Bonus & Promotion Terms

Before claiming any bonus or promotional offer at EA99, please read the following general terms carefully:

  • Each bonus has a specific Wagering Requirements (wagering requirement) — typically requiring bets of 5x to 30x the bonus amount.
  • A bonus's Validity Yes — typically 7 to 30 days. Any unused bonus will be forfeited once the validity period expires.
  • Multiple bonuses cannot be used simultaneously unless specifically permitted.
  • The welcome bonus is available to new members one time only.
  • Maximum stake limits apply to bets placed using bonus funds.
Bonus Abuse

If bonus abuse or bonus hunting is detected, EA99 reserves the right to void the relevant bonus and suspend the account. Any winnings derived from such bonuses may also be forfeited.

EA99 reserves the right to modify, suspend, or cancel any bonus offer at any time. To view the latest bonus offers, Latest Promotions Visit the page.

5
Deposit & Withdrawal Policy

EA99 supports the following payment methods for users in Bangladesh:

  • bKash — Instant deposits & withdrawals
  • Cash — Instant deposits & withdrawals
  • Rocket — Deposits & withdrawals supported

For Deposits:

  • Minimum deposit amount is ৳500 BDT.
  • Deposits are typically credited to your account within 5 to 15 minutes.
  • Deposits must be made from the user's own mobile banking account.

For withdrawals:

  • The minimum withdrawal amount is 500 BDT.
  • KYC verification must be completed before any withdrawal can be processed.
  • Withdrawals are typically processed within 1 to 24 hours.
  • Withdrawals can only be made using the same method used for the original deposit.
KYC Verification

A photo of your National ID or passport must be submitted before your first withdrawal. This is part of EA99's security policy and is in place to protect you.

6
Account Closure & Suspension

EA99 may suspend or permanently close an account under the following circumstances:

  • Violation of our Terms & Conditions.
  • If an account is found to have been registered with false information.
  • Operating more than one account.
  • If bonus abuse or fraudulent activity is detected.
  • Prolonged inactivity (more than 12 months).

Users can also close their account at any time by contacting our support team. Any outstanding balance should be withdrawn before the account is closed.

Inactive Account Fee

Accounts inactive for 12 consecutive months may be charged a fee of 100 BDT per month. Once the balance reaches zero, the account will be closed automatically.

7
Fraud & Anti-Cheating Policy

EA99 takes a firm stance against all forms of fraudulent activity. The following actions are strictly prohibited:

  • Automated betting using software or bots.
  • Unauthorized access to another user's account.
  • Betting using match-fixing arrangements or insider information.
  • Money laundering or any form of illegal transaction.
  • Collecting bonuses through multiple accounts.
  • Attempting to hack or gain unauthorized access to EA99's systems.

EA99 reserves the right to take legal action if any such activity is detected. All associated accounts will be terminated and their entire balances forfeited.

8
Responsible Gaming Policy

EA99 believes that gambling and betting should be for entertainment purposes only. We want all our users to play safely and responsibly at all times.

Our Responsible Gaming tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Bet Limits: Set your own maximum stake per bet.
  • Self-Exclusion: Temporarily suspend your account for a set period.
  • Reality Check: Get periodic reminders at regular intervals.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.
Need help?

If you're struggling with problem gambling, please reach out to our Responsible Gaming page. Our support team is always here to help.

9
Privacy & Data Protection

EA99 is committed to protecting users' personal data. Any information we collect is used solely to improve our services and meet legal obligations.

  • Personal data is never sold to any third party.
  • All transactions are secured with SSL encryption.
  • KYC documents are stored on secure servers.
  • Information may be disclosed upon request from legal authorities.

To learn more, visit our Privacy Policy Read the page.

10
Limitation of Liability

EA99 accepts no responsibility for the following:

  • Bets or opportunities lost due to internet connectivity issues.
  • Issues caused by technical failures on the part of third-party providers.
  • Issues arising from the user's own device or software.
  • Force majeure events such as natural disasters or government restrictions.

EA99 is committed to maintaining the highest standards of service. In the event of any technical issue, we guarantee a prompt resolution.

11
Changes & Amendments

EA99 reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or SMS.

Continued use of the platform after any update constitutes acceptance of the revised terms. We recommend checking this page regularly.

Update Notifications

Always check the "Last Updated" date at the top of the page. If this date changes, it means the Terms & Conditions have been revised.

12
Contact & Complaints

If you have any questions or concerns about these Terms & Conditions, please contact us:

  • Email: support@ea99.ws
  • Live Chat: Click the chat button in the bottom-right corner of the website.
  • Support Hours: 24 hours a day, 7 days a week.

EA99 will provide an initial response within 72 hours of receiving a complaint. Complex cases may take up to 14 business days to resolve.

For more information, visit our FAQ Page Visit our FAQ section for answers to common questions.

Got the rules? Join EA99 today

You've read our Terms & Conditions — now enjoy the best betting experience at EA99 with confidence. Thousands of Bangladeshis are already with us.

18+
Age Restriction
24/7
Support
72 hours
Complaint Resolution
SSL
Encryption
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